Last Updated May 5, 2016
1. ACCEPTANCE OF TERMS
Lendsnap, Inc. (“Lendsnap”) provides its service (the “Service”) subject to the following Terms of Service (“TOS”) that will be updated from time to time. When we update the TOS we will send you an email to the email address associated with your account. You agree that such an email will constitute notice to you. You may review the most current version of the TOS at your convenience at: lendsnap.com/terms-of-service.html. Your use of the Service INDICATES THAT YOU ACCEPT THE TERMS OF THESE TOS. If you have any problems or reservations regarding our Terms of Service, please do not use Lendsnap products and let us know if we can help.
When you ask Lendsnap to obtain documents for you, you agree that Lendsnap is acting as your agent and not the agent of anyone else. All documents that are yours remain yours and Lendsnap has no rights with respect to them, except to the extent that it is acting as your agent and holding them for your benefit.
2. DESCRIPTION OF SERVICE
Lendsnap is your agent in obtaining documents from your trusted service providers such as financial institutions. The documents that Lendsnap gets for you are stored online and are your “Content”.
3. YOU GRANT LENDSNAP THE ABILITY TO GET YOUR DOCUMENTS FOR YOU.
In order to provide the Service, you may ask us to acquire Account Information on your behalf from third-party websites that are governed by privacy provisions of federal laws, including the Gramm-Leach-Bliley Act. You consent to our accessing, receiving and storing this information on your behalf. You agree and understand that you are responsible for maintaining the confidentiality of your password that, together with your Login ID email address, allows access to the Service. Your Login ID and password, together with any mobile number or other contact information you provide constitute your “Registration Information”. By providing us with your email address, you agree to receive all required notices electronically, to that email address. It is your responsibility to update or change that address, so that Lendsnap has your most current contact information. If you become aware of any unauthorized use of your Account Information and Registration Information, you agree to notify Lendsnap as soon as possible at the email address firstname.lastname@example.org. We recommend you change your password regularly.
In order for the Service to function effectively, you must keep your Account Information and Registration Information up to date and accurate.
Protecting your documents and your account passwords and user names is very important to us. We make every effort to ensure that these are secure against unauthorized access and disclosure using a variety of authentication, encryption and security processes and procedures. However, in the Internet Age, there is no 100% guarantee of such security and you understand this and agree that the Service is provided “AS-IS” and without warranty or guarantee.
As a measure of the confidence that Lendsnap has in its security precautions, all Lendsnap officers use our service in just the same way you do.
4. YOUR REGISTRATION OBLIGATIONS
In consideration of your use of the Service, you represent that you are of the legal age and mental capacity to form a binding contract. You also agree to: (a) provide accurate information about yourself as prompted by the Service’s registration form (the “Account Information”) and (b) maintain and promptly update the Account Information to keep it current and complete.
If you provide any information that is untrue, inaccurate, not current or incomplete, or Lendsnap has reasonable grounds to suspect any of the foregoing, Lendsnap has the right to suspend or terminate your account and refuse any and all current or future use of the Service (or any portion thereof).
6. MEMBER ACCOUNT, PASSWORD AND SECURITY
You will create a password and account designation (login) as part of the Service’s registration process. You are responsible for maintaining the confidentiality of your password and account and are fully responsible for all activities that occur under your password or account.
7. MEMBER CONDUCT
You understand that Content stored under your account is your sole responsibility. This means that you, and not Lendsnap, are entirely responsible for all Content that you upload, post, store, transmit, make available or otherwise use (“Post”) via the Service.
Lendsnap exercises no editorial control of the Content you Post via the Service. Under no circumstances will Lendsnap be liable in any respect for anything in connection with the Content, including, but not limited to, any errors or omissions, claims of intellectual property infringement or loss or damage of any kind. If you believe that anyone’s use of Lendsnap violates a copyright please notify us. Our policy regarding copyright violation is set forth at https://lendsnap.com/dmca/.
You agree to not use the Service to:
- post any Content that is unlawful, harmful, threatening, abusive, harassing, tortuous, defamatory, obscene, libelous, or invasive of another’s privacy;
- harm minors in any way;
- impersonate any person or entity, or otherwise misrepresent your affiliation with a person or entity;
- post Content to which you do not have a legal right;
- interfere with or disrupt the Service or servers or networks connected to the Service, or disobey any requirements, procedures, policies or regulations of networks connected to the Service;
- violate any applicable law;
- provide material support or resources (or to conceal or disguise the nature, location, source, or ownership of material support or resources) to any organization(s) designated by the United States government as a foreign terrorist organization;
- collect or store personal data about other users in connection with the prohibited conduct and activities set forth above.
Lendsnap shall have the right to remove any Content that violates the TOS. You acknowledge and agree that Lendsnap may access, preserve and disclose your account information and Content if required to do so by law or in a good faith belief that such access preservation or disclosure is reasonably necessary to: (a) comply with legal process; (b) enforce the TOS; (c) respond to claims that any Content violates the rights of third parties; (d) respond to your requests for customer service; or (e) protect the rights, property or personal safety of Lendsnap, its users and the public.
You understand and consent to the technical processing and transmission of the Service, including the automated identification, content analysis, and sorting of your Content, which includes (a) transmissions over various networks; (b) changes to conform and adapt to technical requirements of connecting networks or devices and (c) processing, indexing, analyzing, compressing, encrypting and maintaining backups of your Content.
You agree to indemnify and hold Lendsnap and its subsidiaries, affiliates, officers, agents, employees, partners and licensors harmless from any claims, suits, complaints, damages, awards, losses or demands, including attorneys’ fees (“Claims”), made by any third party due to or arising from Content you Post through the Service.
9. MODIFICATIONS TO SERVICE
Lendsnap reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, the Service (or any part thereof) with or without notice. You agree that Lendsnap’ sole liability to you or to any third party for any Claims arising from the modification, suspension or discontinuance of the Service, including any Claims arising from the loss of Content or an interruption of business caused by the suspension or discontinuance of the Service shall be limited to a refund of the amounts paid by you to Lendsnap.
You agree that Lendsnap may, under certain circumstances and without prior notice, immediately terminate your Lendsnap account and access to the Service. Cause for such termination may include, but shall not be limited to, (a) breaches or violations of the TOS or other Lendsnap agreements or guidelines, (b) requests by law enforcement or other government agencies, (c) a request by you (self-initiated account deletions), (d) discontinuance or material modification to the Service (or any part thereof), (e) unexpected technical or security issues or problems, (f) extended periods of inactivity, (g) engagement by you in fraudulent or illegal activities, and/or (h) nonpayment of any fees owed by you in connection with the Service.
11. PROPRIETARY RIGHTS
Lendsnap does not gain copyrights to your Content; your Content belongs to you. You acknowledge and agree that the Service and any software provided in connection with the Service (“Software”) contain proprietary and confidential information belonging to Lendsnap. You agree not to modify or reverse engineer the Software in any manner or form, nor to use modified versions of the Software, including (without limitation) for the purpose of obtaining unauthorized access to the Service. You agree not to access the Service by any means other than through the methods provided by Lendsnap for use in accessing the Service.
12. DISPUTE RESOLUTION
Lendsnap wants to address concerns without either party resorting to a lawsuit. Before filing a lawsuit, both parties agree to try to resolve the dispute by contacting the other party and using their best faith efforts to achieve a resolution.
YOU AGREE THAT BY ENTERING INTO THIS AGREEMENT and/or using the SERVICE, YOU AND LENDSNAP ARE EACH WAIVING THE RIGHT TO TRIAL BY JURY OR TO PARTICIPATE IN A CLASS ACTION. YOU AND LENDSNAP AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. ANY ARBITRATION SHALL TAKE PLACE ON AN INDIVIDUAL BASIS; CLASS ARBITRATIONS AND CLASS ACTIONS ARE NOT PERMITTED.
Any arbitrations shall be governed by the Commercial Arbitration Rules and the Supplementary Procedures for Consumer Related Disputes of the American Arbitration Association (“AAA“), as modified by this section. For any claim where the total amount of the award sought is $10,000 or less, the AAA, you and Lendsnap must abide by the following rules: (a) the arbitration shall be conducted solely based on written submissions; and (b) the arbitration shall not involve any personal appearance by the parties or witnesses unless otherwise mutually agreed by the parties. If the claim exceeds $10,000, the right to a hearing will be determined by the AAA rules, and the hearing (if any) must take place in San Francisco, CA. The arbitrator’s ruling shall be binding and may be entered as a judgment in any court of competent jurisdiction. In the event this agreement to arbitrate is held unenforceable by a court, then the disputes that would otherwise have been arbitrated shall be exclusively brought in the state or federal courts located in San Francisco, California. Claims of infringement or misappropriation of the other party’s patent, copyright, trademark, or trade secret shall be exclusively brought in the state and federal courts located in San Francisco, California.
13. DISCLAIMER OF WARRANTIES
YOU EXPRESSLY UNDERSTAND AND AGREE THAT:
- YOUR USE OF THE SERVICE IS AT YOUR SOLE RISK. THE SERVICE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. LENDSNAP AND ITS SUBSIDIARIES, AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, PARTNERS AND LICENSORS EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.
- LENDSNAP MAKES NO WARRANTY THAT: (i) THE SERVICE WILL MEET YOUR REQUIREMENTS; (ii) THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE; (iii) THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SERVICE WILL BE ACCURATE OR RELIABLE; (iv) THAT ANY PRODUCTS, SERVICES, INFORMATION OR OTHER MATERIAL PURCHASED OR OBTAINED BY YOU THROUGH THE SERVICE WILL MEET YOUR EXPECTATIONS; AND (v) ANY ERRORS IN THE SOFTWARE WILL BE CORRECTED.
- NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM LENDSNAP OR THROUGH OR FROM THE SERVICE SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THE TOS.
14. LIMITATION OF LIABILITY
YOU EXPRESSLY UNDERSTAND AND AGREE THAT LENDSNAP AND ITS SUBSIDIARIES, AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, PARTNERS AND LICENSORS SHALL NOT BE LIABLE TO YOU FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES, INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES (EVEN IF LENDSNAP HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), RESULTING FROM: (i) THE USE OR THE INABILITY TO USE THE SERVICE; (ii) THE COST OF PROCUREMENT OF SUBSTITUTE SERVICE. (iii) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT; OR (iv) ANY OTHER MATTER RELATING TO THE SERVICE. IN NO EVENT SHALL LENDSNAP BE LIABLE TO YOU FOR MORE THAN THE AMOUNT OF MONEY RECEIVED BY LENDSNAP FROM YOU.
15. EXCLUSIONS AND LIMITATIONS
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. ACCORDINGLY, SOME OF THE ABOVE LIMITATIONS OF SECTIONS 11 AND 12 MAY NOT APPLY TO YOU.
16. NO THIRD-PARTY BENEFICIARIES
You agree that there shall be no third-party beneficiaries to this agreement.
Lendsnap may provide you with notices, including those regarding changes to the TOS, by email, regular mail or postings on the Service.
The term “Lendsnap” is the trademark of Lendsnap, Inc.
This TOS constitutes the entire agreement between you and Lendsnap and governs your use of the Service. This TOS and the relationship between you and Lendsnap shall be governed by the laws of the State of California without regard to its conflict of law provisions. You and Lendsnap agree to submit to the personal and exclusive jurisdiction of the courts located within the County of San Francisco, California. The failure of Lendsnap to exercise or enforce any right or provision of the TOS shall not constitute a waiver of such right or provision. If any provision of the TOS is found by an arbitrator or court of competent jurisdiction to be invalid, the parties nevertheless agree that the arbitrator or court should endeavor to give effect to the parties’ intentions as reflected in the provision, and the other provisions of the TOS remain in full force and effect. You agree that regardless of any statute, or law to the contrary, any claim or cause of action arising out of or related to use of the Service or the TOS must be filed within one (1) year after such claim or cause of action arose or be forever barred. The section titles in the TOS are for convenience only and have no legal or contractual effect.